Questions and answers
Here you will find answers to frequently asked questions. Can't find an answer? Give us a call, send us an e-mail or drop by. We will be happy to answer your questions and look forward to hearing from you!
What is self-storage at Lagerhaus Ansbach?
Self-storage means storing something yourself. As a customer, you rent a storage unit according to the total area required and the duration of the temporary storage at favorable prices. The furniture is then stored in this storage unit. Access to the storage box is possible daily from 6 a.m. to 10 p.m. without registration using a personal pin code. Self-storage at Lagerhaus Ansbach therefore offers you maximum freedom. Furniture storage is easy and you can obtain a storage box in our self-storage facility at reasonable prices.
Who has access to my storage room?
Only you and authorized persons can access your storage unit. You can access the self-storage unit at Lagerhaus Ansbach using your personal pin code. The storage boxes are each secured with a padlock that you bring with you. The landlord only has access to your storage box in exceptional contractual situations (e.g. breakdown). The storage areas are therefore the ideal temporary storage for your furniture.
When do I have access to my storage unit?
You have access to your storage box every day from 6.00 am to 10.00 pm. No registration is required. All you need is your individual pin code for your storage unit, which you will receive when you sign the contract for your storage box.
What must not be stored?
Substances that are flammable or explosive, radiant, liable to spontaneous combustion, toxic, corrosive, hazardous to water or foul-smelling may not be stored in your storage unit. The storage ban also applies to goods that can spoil, rot or attract vermin, as well as to live animals and plants. Please ensure the safety of your and other furniture by not storing any hazardous substances in the storage room.
Can I change to a larger or smaller storage box during the contract period?
Depending on the payment method, this is usually possible. The price for the larger or smaller storage unit will be adjusted accordingly. In our self-storage facility, we always strive to provide you with the best prices for your storage box.
What is the minimum rental period?
The minimum rental period for the temporary storage unit is just 1 month. After that, you can cancel your storage unit at any time with two weeks' notice to the end of the month. At Selfstorage Ansbach, you can also store furniture at short notice and rent an inexpensive storage unit for at least one month.
How do I pay my rent?
The rental deposit of one month's rent and the first rent for your storage space are due before you move in and can be paid in cash, by bank transfer or direct debit. The ongoing rent for your storage space will be debited from your account or paid by you in cash.
What does storage in the storage rooms cost?
We offer affordable storage from just €2.34/m³ or €19 per storage box. The prices depend on the size of the storage box and the rental period. You pay a one-off processing fee of €20 for renting your storage box at Lagerhaus Ansbach when you sign the contract.
Do I have to pay service charges?
Apart from the rental price for storage, there are no other ongoing storage costs.
Are there discounts on the rental price?
The rental price for the storage box depends on the total area of the storage unit. The larger the storage unit, the lower the price per m². For long-term furniture storage, you can secure a discount of up to 20% in our self-storage facility.
The following conditions apply:
- For contracts over 6 months - 5% on the storage months 1 to 6
- For contracts over 12 months - 10% on the storage months 1-12
- Total bonus for full rental payment over 6 months for storage months 1-6 - 10%
- Total bonus for full rental payment over 12 months for storage months 1-12 - 20%.
What size should my storage box be?
As a rule of thumb, the storage box floor space should be approx. 10% of the floor space used in the apartment (including adjoining rooms) with a usable height of 3m. The furniture to be stored should be as easy to stack as possible and bulky items should be able to be dismantled.
What about insurance for the stored furniture?
In general, we do not offer insurance. We recommend that you contact your own household contents insurance company, as they can often insure the contents of the storage unit at a reasonable price. Alternatively, you can also take out separate insurance through most insurance companies or independent insurance brokers.